Messages and orders
Your messages, the steps of an order and notifications.
14 articles
- Where your messages areAll your conversations are in Messages, one per member. Order requests, sale cards and reviews of an order live in the same conversation.
- Send a messageOpen a conversation, write into the text field and send. A counter shows how many characters are left, and you can add one photo.
- Send a photo in a messageTap Add a photo in a conversation and choose a JPG, PNG or GIF of up to 5 MB. The other member can download it once.
- Send a listing in a messageSellers can put one of their listings into a conversation with Send a listing, so the buyer sees exactly which item is meant.For sellers
- Messages you cannot read as a sellerOn the free plan a seller sees that a buyer wrote, but the text is hidden. Premium opens every message, also the ones that arrived before.For sellers
- A seller does not answerSellers on the free plan cannot read what you wrote, and not every seller is online every day. Write to sellers who were recently active and have Premium.For buyers
- The hourly message limitThere is a limit to how many messages an account can send per hour. When you reach it, the page tells you when you can write again.
- Delete a message or a conversationYou can delete a single message or a whole conversation for yourself. It disappears from your side; the other member still sees it.
- From order request to review, step by stepAn order runs through one conversation: request, agreement, payment, shipping, the seller's Sold to him, the buyer's Yes, received, and the review.
- AlertsAlerts lists what happened around your account: new followers, messages, sales marked or confirmed, reviews and news about your verification.
- Push notificationsIf you allow notifications in your browser, panty.com can tell you about a new message while the page is closed. You switch them off in the browser.
- Why contact details are not allowed in public textsPhone numbers, email addresses, messenger names and links do not belong in listings, profiles or first requests. They are hidden or refused.
- You cannot write to a memberIf a conversation has no text field or says the member can no longer receive messages, the member is gone, blocked you or was blocked by you.
- Emails you can get from panty.companty.com emails you about your account, your orders and your Premium. Each kind belongs to a group you can switch off, except the ones you ask for.