Add a listing to an order
Sellers can put one of their listings into an order with Send a listing, so the buyer sees exactly which item is meant.
When a buyer asks what you have, or an order request mentions several items, it helps to show the exact listing instead of describing it. You can drop one of your own listings into the order with that buyer.
Steps
- Open the order with the buyer in your orders.
- Tap Send a listing.
- Pick the listing from your live listings.
- It appears in the order with its photo, title and price. The buyer can open it from there.
When it helps
- A buyer sent his order request from your profile and did not say which item he means.
- You want to suggest an alternative to an item that is gone.
- A buyer asks for a size or a cut, and one of your listings fits.
Good to know
- You send your own listings. A buyer cannot do this, because buyers have no listings.
- Sending a listing does not reserve or sell it. The sale is marked with Sold to him after you shipped.
- The price of the listing is the price he orders at, plus postage.
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