From order request to review, step by step

Every order runs on one order page shared by the buyer and the seller, with two cards that make the sale official.

The steps

1. Order request. The buyer sends an order request from a listing or her profile. Questions about size or wear time go in the same request.
2. Confirmation. The seller confirms the order at the listed price plus postage.
3. Shipping. The seller ships the parcel in plain packaging, with tracking. With Ships first she sends proof of shipping, a tracking number or a postal receipt, before the buyer pays.
4. Payment. The buyer pays after proof of shipping.
5. Sold to him. The seller marks the sale on the order. The buyer gets a card and an alert.
6. Yes, received. The buyer confirms that the parcel arrived. If it has not, he taps Not yet.
7. Review. The buyer can rate the order within 30 days. The seller can add one public comment under it.

What the cards do

• A confirmed sale counts on the seller's profile.
• Only a confirmed sale can be reviewed.
• One sale can be open per buyer and seller at a time.