You cannot send a request to a member

Normally the order page with a member ends with a text field. When it is missing or the send button does not work, the page tells you why.

The member can no longer receive requests

The account was closed or is no longer active. Your earlier requests and notes stay in your orders, but new ones cannot be delivered.

You blocked the member, or the member blocked you

Blocking stops requests and notes in both directions. If you blocked the member, the order page says so and offers Unblock. Your list of blocked members is in your settings.

If the other member blocked you, you are not told who did it; you simply cannot send them anything and do not see each other in lists.

You reached the hourly limit

The page shows the time from which you can send again. See the hourly limit.

You are a seller on the free plan

Instead of the text field you see the note about Premium. See requests you cannot read on the free plan.

You were logged out

The page says that you are logged out and that your text was not sent. Log in again and send it once more.

None of these

Reload the page. If the text field is still missing, contact support and name the member.