Messages you cannot read as a seller
On the free plan a seller sees that a buyer wrote, but the text is hidden. Premium opens every message, also the ones that arrived before.
A seller's profile and listings are free. Reading and answering buyers is what Premium is for. That is why a seller without Premium finds messages in her inbox that she cannot open.
What you see on the free plan
- The conversation in your list, with the note New message · Premium lets you read it.
- Inside the conversation, the message is marked as hidden.
- Instead of the reply field, a box says that with Premium you can read and reply to every message.
- Your home shows how many buyers are waiting for your answer.
What you can still do
- Read a direct order card, including what the buyer is after and his budget range.
- See that a buyer follows you, and how many followers you have.
- Edit your listings and your profile, so the next buyer finds even more.
Open them
- Tap the button to Premium in the conversation, or open the Premium page.
- Choose a plan and pay.
- As soon as the payment is confirmed, every message is readable, including the ones that were waiting.
When Premium ends
New messages are hidden again until you renew.
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