Emails from panty.com do not arrive

If an email you expect does not show up, it is usually in the wrong folder or was sent to the wrong address.

Steps

1. Wait a few minutes. Emails are not always instant.
2. Look in your spam or junk folder, and in tabs such as Promotions or Updates.
3. Search your mailbox for "panty.com".
4. Check the address. Log in and open Settings. Is the address there the one you are looking at?
5. Check your preferences. Under Notifications and Emails you may have switched a group off.
6. Ask again. For a login link or a password reset you can simply start over.

Make sure the next one arrives

• If you found our email in the spam folder, mark it as not spam.
• Add the sender to your contacts.
• Some company and school mailboxes block adult sites. Use a private address.

Emails that always arrive

The activation link, a password reset and a login link are sent whatever your preferences are.

Cannot log in to check

If you cannot log in and no email reaches you, the address on the account may be wrong. Use the contact form and give your username.