Safety, rules and reports

What happens after a report

Reports go to the moderation team. Content that breaks the rules is removed and accounts that break them are closed. The reporter is never named.

A report is not a button that removes something by itself. It puts a case in front of people.

What the team does

It looks at the reported profile, listing or review and at your report.
If the rules were broken, the content is removed.
For a serious or repeated breach, the account is closed, without warning.
Where the law requires it, the case is reported to the authorities.

What you will and will not hear

You see the confirmation that your report was sent.
You are not told the outcome, and the member is never told who reported them.
If the content is gone or the account is closed, you will notice it on the site.

How long it takes

Reports are reviewed by people, so there is no fixed time. Reports about a possible minor or about exploitation come first.

In the meantime

Block the member. That works at once, and you need nobody's decision for it.
Do not react to provocations.
Leave the order page with that member as it is.

If you were reported

A report alone changes nothing about your account. If the team limits or closes an account, the status page says so, and support can tell you more. See your account is closed or limited.