The page says your Premium is already active
While your Premium is running, the Premium page shows its end date instead of the plans, and a second card payment is refused.
A running Premium cannot be bought a second time. This protects you from paying twice for the same period.
What you see
- The Premium page shows Premium is active and the date until which it runs, instead of the plans.
- For a card subscription it also says that the subscription renews automatically.
- A tap on a card plan answers that your Premium is already active and that there is nothing to pay right now.
What you can do
- Nothing, if you only wanted to make sure. A card subscription renews by itself.
- Cancel, if you do not want it to renew. See cancel Premium.
- Choose another plan after the running one has ended.
If you think this is wrong
If the page shows Premium as active although you never paid, or shows it for the wrong account, log out, log in again and look once more. If it is still wrong, contact support.
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