Something went wrong with an order
Add a note to your order with the seller first and tap Not yet on the sale card. If that does not help, report her. Confirm only a parcel that arrived.
Most problems are a late parcel or a misunderstanding, and one note on the order solves them. If it does not, these are your steps.
Steps
- Add a note to your order with the seller. Ask for the shipping date and, if she has one, the tracking number.
- If she marked the sale as sold to you and nothing arrived, tap Not yet on the card. Do not confirm an order you did not receive.
- Give the post a fair time, especially for parcels from another country.
- If she stops reacting to your order or you believe you were deceived, report her from her profile and choose Abuse or harassment, the reason that also covers scams. Add what happened and when.
- Block her if you want nothing more to do with her.
What panty.com does
- A report goes to the moderation team. Accounts that break the rules are closed.
- An order counts as complete only when you confirm it arrived, and reviews come only from confirmed orders.
Your orders are your record. Keep them, and keep every order on panty.com.
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