What to ask a creator before you order

A good first order request

Order from the listing itself, so the listing is attached to your order request and she doesn't have to guess which one you mean. Then keep it to three parts:

1. A greeting and the listing: "Hi, I love your black cotton briefs."
2. One or two questions the listing doesn't answer: the size on the tag, the fabric, whether she sends to your country.
3. Your address type: home, a PO box, a parcel locker or a collection point.

A clear, polite order request gets treated like one. Long introductions, lists of demands and six requests in a row don't help; one clear request does.

Before you order, check

Every listing shows the facts that matter. Read them before you order:

1. Asking price and postage: the price on the listing, and whether postage is included. Orders on panty.com can be paid with escrow: the money waits with an independent escrow service until the package arrives, then she is paid.
2. Size: XS to XXL on the listing; UK and US brands size differently, so ask her for the size on the tag if it's missing.
3. Wear time: the "Worn for" field gives the number of days. "Ask me" means she tells you when you ask.
4. Sending with tracking: ask her to send with tracking and to share the tracking number or the postal receipt in the order.
5. Packaging: creators send in plain packaging, with nothing on the outside that hints at what's inside.
6. Her reviews: reviews come from members who were in touch with her, and those written after something arrived carry a mark.

On customs: a parcel she sends from another country needs a truthful customs declaration, and you may have to pay import charges on delivery. For parcels into the US, the low-value duty exemption no longer applies, and anything you've paid for never counts as a gift. The guide to sending discreetly has the details by country.

What not to send

Some order requests end the contact before it starts, or get you reported.

• Pressure: "answer now", "last chance", the same request again and again within the hour.
• Anything explicit she didn't ask for. It falls under the report reason "Harassment or abuse", which covers unwanted explicit content.
• "Can we continue somewhere else?" Pushing to move the order or the payment somewhere else is a report reason of its own: "Wants to move off panty.com". Keeping the whole order on panty.com protects you as much as her.
• Requests for a "verification" photo. The listing photos are what she shows.
• Questions about who she is. Her nickname is all anyone on panty.com needs.

When there's no answer yet

No answer isn't always a no. Order requests are free for fans, but creators need Premium to read and answer every order request: without it, she sees that you sent one, not what it says.

60% of first order requests get an answer at all. 55% get one within a day. Give her a day. If nothing comes, send your order request to another creator with a similar listing. Asking several creators is fine; sending the same creator the same request twice isn't.

Once you agree

Orders on panty.com can be paid with escrow: the money waits with an independent escrow service until the package arrives, then she is paid. Never share card details with anyone and never pay with gift cards. When the parcel is on its way, she marks it as sent, and a card in your order asks you whether it arrived. Confirm once the parcel is in your hands, or say it hasn't come yet. You both get a notification and an email at each step.

Before you agree anything, read her reviews for what they say, not for the stars: most reviews give full marks, so what they say about packing and timing tells you more. Members wrote 2,807 reviews of creators in the last year. After you confirm it arrived you have 30 days to review her yourself, with stars and a few lines, and she can add one public comment to your review. If something doesn't match the listing when it arrives, tell her in your order first; the safety guide covers what to do if that doesn't help.